Insurance workflow

Fight the claim, not the paperwork.

Track every claim, import the adjuster's ESX, file supplements before deadlines, and keep a timestamped record the carrier cannot argue with. Built for roofing and restoration.

30 days free. No card. Insurance features on Pro and up.

Claim recordOPEN
CarrierState Farm
Claim no.47-6620-K
RCV$41,880
ACV$28,510
Depreciation$13,370
Recovery deadline in 62 days
Supplements2 approved · 1 under review
Illustrative record. Live claims render from your own data.
$0 per claim or supplementUnlimited supplements per jobTier 1 encryption on every document

Insurance work is your best margin and your worst headache

The profit is real. So is the paperwork that eats it.

You are buried in carrier paperwork

Every insurance job means claim numbers, policy numbers, adjuster contacts, deductibles, ACV, RCV, depreciation deadlines, mortgage endorsements, and supplement filings. Miss one deadline and that money is gone.

Adjuster estimates live in email attachments

The adjuster sends an ESX or a PDF. You print it, highlight line items by hand, and compare it to your own scope. When you file a supplement, you re-key numbers you already have.

Supplements slip through the cracks

You found rotted decking under the shingles and told the adjuster. Did you file the supplement? Did the carrier respond? What was the deadline? Across 20 open jobs, the honest answer is often that you do not know.

Your paper trail does not exist

When a carrier disputes your work or a homeowner files a complaint, you need timestamped proof of scope, photos, messages, payments, and supplements. Right now that proof is scattered across email, texts, and a filing cabinet.

From first notice of loss to final payment

Six phases that build on each other. Start on any plan, unlock the deeper steps as your insurance volume grows.

1
All plans

Flag the job as insurance

One toggle on the job page. SecureCrews adds the full insurance workflow to that job: claim metadata, document slots, supplement tracking, and deadline monitoring. Non-insurance jobs stay clean.

Per-job insurance claim toggle
Trade-aware auto-suggest (roofing plus storm damage)
Onboarding that learns your insurance volume
2
Pro+

Track the full claim lifecycle

Everything about the claim in one place. Carrier, policy, adjuster, deductible status, ACV and RCV, depreciation recovery deadline, and mortgage endorsement tracking. Depreciation is computed for you. Alerts fire at 90, 60, and 30 days before your recovery deadline.

Claim number, carrier, policy, date of loss
Adjuster name, phone, email, one tap to call
Deductible tracking with collected status and date
ACV, RCV, and auto-computed depreciation
Recovery deadline with automated alerts
Mortgage company and endorsement status pipeline
AOB and contingency agreement document slots
3
Business+

Import the adjuster's estimate

Upload the ESX file from Xactimate or Symbility. SecureCrews parses it: line items, amounts, trade categories, room by room. No re-keying from a printout. The parsed data sits on the job page, ready to compare against your scope.

ESX upload with automatic parsing
Line item extraction: description, quantity, unit, price
Encrypted storage (Tier 1, same as W-9s)
Parsed data saved for instant rendering, no re-parse on every view
4
Business+

File and track supplements

Found work the adjuster missed? Create a supplement from the job page. Add line items by trade, set a filing deadline, and track the carrier's response. Alerts fire at 7, 3, and 1 day before every deadline, and overdue supplements turn red.

Unlimited supplements per claim
Optional per-trade line items (roofing, siding, gutters, interior)
Lifecycle: Draft, Submitted, Under Review, Approved, Partial, Denied
Per-line-item carrier approval tracking
Financial rollup: filed, approved, denied, pending across all supplements
Filing deadline alerts at 7, 3, 1 day, plus overdue
Carrier response upload (auto-parse coming soon)
One-click bulk approval: set the carrier decision and per-line statuses in one call
5
Business+Coming soon

Generate a court-ready paper trail

One click builds a PDF that documents the whole claim. Metadata, adjuster estimate summary, every supplement with line items and carrier decisions, milestone photos with timestamps, payment history, and a full timeline. Encrypted, timestamped, and formatted for legal proceedings.

Auto-generated claim documentation PDF
Claim metadata and adjuster estimate summary
All supplements with line items and approval status
Milestone photos with timestamps
Payment history and timeline of events
Encrypted storage (Tier 1)
6
EnterpriseComing soon

Verify homeowner insurance instantly

Skip the can-I-see-your-policy phone call. Canopy Connect verifies the homeowner's coverage in seconds: carrier, policy limits, deductible, coverage types. It auto-populates the claim so you start with verified data instead of guesses.

Canopy Connect integration for instant policy verification
Auto-populate carrier, policy number, deductible, coverage
Verified-data badge on the claim record
Encrypted payload storage (Tier 1)

The deadlines that cost you money, watched

Two clocks run on every claim. SecureCrews counts them down and tells you before either runs out.

Depreciation recovery deadline
90 days
60 days
30 days

So you claim recoverable depreciation before it expires.

Supplement filing deadline
7 days
3 days
1 day
Overdue

Overdue supplements are flagged red on the board.

Carrier-grade paper, held to Zero Trust

The record you build to win a dispute is the same record you have to keep safe. Both happen by default.

Documents encrypted at rest
ESX files, AOBs, carrier responses, and paper trail PDFs are wrapped with per-tenant KMS keys (AES-256).
Claim metadata isolated
Row-level security walls off every account from every other, enforced in the database.
Every access is logged
Reads and writes land in an immutable audit trail you can pull later.
Role-scoped access
Owners and office admins manage claims. Field crew view them read-only.
6
Phases from first notice to final payment
90/60/30
Day alerts before depreciation deadlines
$0
Per-claim fees, flat subscription

Insurance features unlock with your plan

Standard
$99/mo
  • Flag jobs as claims
  • ·Claim metadata
  • ·ESX import
  • ·Supplements
  • ·Paper trail
Pro
$149/mo
  • Flag jobs as claims
  • Full claim metadata
  • Adjuster contact tracking
  • ACV / RCV financials
  • Deadline auto-alerts
  • ·ESX import
  • ·Supplements
  • ·Paper trail
FULL WORKFLOW
Business
$249/mo
  • Everything in Pro
  • ESX estimate import
  • Supplement tracking
  • Per-line-item approval
  • Paper trail PDFs
Enterprise
$499/mo
  • Everything in Business
  • Canopy Connect verification
  • Priority support

Insurance workflow, answered

All plans can flag jobs as insurance claims. Pro adds claim metadata: carrier, adjuster, financials, deadlines. Business adds ESX import, supplement tracking, and paper trail PDFs. Enterprise adds Canopy Connect policy verification.

Upload the .ESX file from the adjuster. SecureCrews parses it: line items, amounts, trade categories. The parsed data is stored on the job page, encrypted at rest. No manual data entry.

Yes. Each claim can carry unlimited supplements, and each supplement can hold optional per-trade line items with individual carrier approval tracking.

Set your depreciation recovery deadline on the claim and alerts fire at 90, 60, and 30 days out. For supplements, alerts fire at 7, 3, and 1 day before the filing deadline, plus overdue notifications.

Yes. Insurance documents are encrypted at rest with per-tenant KMS keys (AES-256). Claim metadata is protected by row-level security in the database, and every access is logged to an immutable audit trail.

No. SecureCrews uses flat monthly pricing with no per-transaction fees. File as many claims and supplements as you need.

Yes. Owners and office admins have full access to insurance features. Field crew can view claims read-only but cannot change them.

SecureCrews has free import tools for Jobber, Housecall Pro, JobNimbus, FieldPulse, and generic spreadsheets. Your jobs come over with the insurance claim flag intact.

Stop losing supplements to missed deadlines.

Start your 30-day trial, flag your first job as insurance, and see the whole claim on one page.

No card. Unlimited claims. Cancel any time.