SecureCrews vs. Housecall Pro
Housecall Pro starts affordable, until the add-ons stack up. If you're tired of paying extra for features that should be included, here's what a flat-fee platform with everything built in looks like.
30 days free. No credit card. Unlimited users.
Import your Housecall Pro data in one uploadFlat fee. Every feature on. Unlimited users, zero card-processing fees.
Base plan, then per-user and card-processing fees stack on top. Shown at 10 users, $50,000 a month in card payments.
Move the sliders below to run your own numbers.
What Housecall Pro costs once the fees are in
The $79/month starting price doesn't include GPS tracking ($20/vehicle), sales proposals ($40/mo), or the flat-rate price book ($149/mo). The calculator includes typical add-ons and transaction fees (2.9% + $0.30).
Housecall Pro
$2,044/mo
SecureCrews
$129/mo
You keep $1,915 a month, $22,980 a year.
at 10 users and $50,000 a month in card payments.
* Calculator includes GPS tracking ($20/vehicle for up to 5) and sales proposals ($40/mo) as common add-ons.
* Flat-rate price book ($149/mo) not included, which would add more.
What each plan includes
Emerald marks a SecureCrews advantage. Red marks a fee, a limit, or a feature Housecall Pro does not include.
Why contractors leave Housecall Pro
The complaints we hear most from teams that switched, and what changes when you move.
The add-ons cost more than the software itself
Housecall Pro's base price looks competitive, until you add the flat-rate price book ($149/mo), GPS tracking ($20/vehicle), and sales proposals ($40/mo). A 5-person team with common add-ons easily hits $500+/month. The add-on model is the #1 complaint.
GPS tracking, proposals, document storage, and every feature included in one flat monthly fee. No add-on catalog. No surprise charges.
The Android app is borderline unusable
Housecall Pro's Android app is rated 3.2/5, compared to 4.5/5 on iOS. Users report slow performance, crashes, and sync issues. If your field crews use Android phones (most do), this is a daily headache.
A dedicated mobile app for both iOS and Android, purpose-built for field crews with offline mode, GPS clock-in, photo uploads, and receipt scanning.
Support disappeared behind a chatbot
Pre-2025, Housecall Pro's support was praised. Post-2025, users report chatbot-only routing, 3+ hour wait times, and being bounced between representatives.
Direct support on every plan. Real humans, not chatbots.
No way to prove your crew did the work
No geofenced clock-in, no photo-verified milestones, no timestamped evidence vault. When a client disputes a $20,000 job, you have no organized proof.
GPS-verified clock-in, photo-gated billing milestones, and a dispute vault that generates a court-ready PDF with one click.
Run your first job on SecureCrews this week
Every feature is on from day one: GPS clock-in, tiered proposals, photo-verified milestones, and the dispute vault. No add-on catalog to buy up.
30 days free. No credit card. Cancel anytime.
See how to import your Housecall Pro dataCompare SecureCrews with others
Housecall Pro is a registered trademark of Housecall Pro Inc. SecureCrews is not affiliated with, endorsed by, or sponsored by Housecall Pro Inc. All pricing and feature information on this page is drawn from publicly available materials and was last verified in May 2026. Pricing and features may have changed since this page was last updated.